A Training Programme on Life Cycle Management Tools

Plotting the Course - Expectations and Core Business Issues

Content description -
Captain's log
Training description -
Captain's route
Training material -
Captain's reference

Opening Ceremony

The workshop starts with an "Opening Ceremony", which includes a brief introduction to the project, an overview of the workshop agenda and an explanation of the workshop material.

The trainer shall go through the slides and introduce the schedule for the training. This presentation is very important, as the participants will start to get involved with the LCM Navigator material for the first time.

Introduction and Expectations

Following the opening ceremony, this session aims at getting the participants on board. They will be given the opportunity to inform the trainer and other participants about their background, skills, and general expectations. This presentation carries considerable importance for the success of the whole workshop due to two reasons:

  • to create an open-minded and positive working atmosphere from the very beginning as to be done with the opening ceremony.
  • to provide important background information for customizing the workshop through the introduction and expectations of the participants as well as the identification of their companies core business issues. Such information will help the trainer personalise contents and as a result increase the practical use for the participants.

Core Business Issues

The exercise in the 2nd session focuses on the question of "What are core business issues in your company?" - an area the participants are very much familiar with. The intention of identifying core business issues is to initiate the workshop with important aspects the participants are commonly confronted with in daily business practice. Common business issues are definitely not LCM issues, but core business issues like competitiveness, profit-making, corporate reputation, etc. are highly related to LCM. Information on the latter form the basis for linking traditional economic aspects with LCM to show that these two, often seen as conflicting, in most cases are mutually enforcing one another.

Background information on the company's status quo can therefore be seen as a prerequisite to make the workshop a real benefit for the participants.

How can your SME benefit?

The presentation in the 2nd session indicates how important especially small and medium sized companies are for the economy. They sometimes have to struggle to stay in the market. How Life Cycle Management can help here and what other benefits it offers is pointed out here.

TIPS for the trainer!
  • Create a friendly atmosphere.
  • Let the participants get to know each other a little. Such an introduction would also allow the trainer to get a better feeling of the level of knowledge of the participants.
  • Show some understanding for everyone and treat comments, ideas and problems of all participants in a sensitive way.